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Getting Started with SmishAlert for Businesses

This guide will walk you through the deployment and setup of the SmishAlert iMessage app for your organization.

Sophie avatar
Written by Sophie
Updated over 8 months ago

Step 1: Sign Up and Load Your Employee Roster

  1. Visit SmishAlert.ai and sign up for a business account.

  2. Once your account is created, upload your employee roster to SmishAlert. This allows our system to recognize known employees and detect potential impersonation attempts.

Step 2: Deploying SmishAlert via MDM

SmishAlert is designed to be deployed seamlessly through your company’s Mobile Device Management (MDM) platform.

  1. MDM Configuration: Add SmishAlert to your company’s app deployment policies.

  2. Device Compatibility: SmishAlert is compatible with both company-owned and Bring Your Own Device (BYOD) policies.

  3. Privacy Assurance: SmishAlert does not track or record phone activity—ensuring complete user privacy.

Step 3: Employee Installation and Registration

Once installed on employees' iPhones, the SmishAlert iMessage app is ready for use:

  1. Open the iMessage app and access the iMessage system tray.

  2. Scroll to SmishAlert and open the app.

  3. Enter your name and company to confirm registration.

Step 4: Scanning a Suspicious Message

  1. Take a Screenshot – Follow the in-app guidance to capture a screenshot of the suspicious message.

  2. Press the SmishAlert Button – Select the screenshot you just took.

  3. AI-Powered Analysis – SmishAlert scans the sender, message content, and links (if present) and returns:

    • Threat Category: High, Medium, or Low

    • Threat Assessment: Actionable guidance on what to do next

Step 5: Enterprise-Level Security Monitoring

For business accounts, SmishAlert provides additional security features:

  • Employee Verification – The system matches senders with known employees to detect impersonation attempts.

  • IT & Security Dashboard – Your IT or security team can monitor reported threats and proactively shut down potential attacks before they spread across the organization.

Final Thoughts

SmishAlert is designed to empower employees with a simple, effective tool for scanning suspicious text messages—without invading their privacy. If just one employee reports a phishing attempt, IT can take action to block the threat before it spreads.

For additional support, contact our team via Intercom or visit our Help Center.

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