🧾 What Data Is Submitted?
When you submit an alert, SmishAlert receives:
An encoded version of the screenshot or image you selected
Your name, email, phone, and company (for attribution and team reporting)
Your unique User ID (used to associate the alert with your account securely)
Any extracted data from the message (like phone number, URLs, or timestamps)
🧠 What Happens Next?
Your screenshot is securely sent to our backend (via Google Cloud)
We process the image using AI to extract key information:
URLs, suspicious terms, phone numbers, message content
That content is run through SmishAlert’s detection engine to assess threat level
A response is sent back to the app (usually within ~30 seconds)
Your alert result is stored in your Alerts View for future reference
🧩 What Is This Data Used For?
We use the data solely to:
Perform threat detection
Display results in your app
Improve the accuracy of our detection models (in aggregate)
We do not sell, rent, or share your personal data or screenshots with third parties.
📤 Will My Data Be Shared?
No — all alert submissions are:
Encrypted in transit
Stored securely in a private database
Accessible only to you and authorized system admins (if part of a managed business account)
In business accounts, your company admin may have access to see alerts submitted by their team — but not beyond that (e.g., they cannot see the actual screen shot).
🗑️ Can I Delete My Alert History?
Not yet — but this feature is on our roadmap. For now:
Alerts are retained for your personal history
If you wish to request deletion, email [email protected]